Why use this approach?
One solution, whatever it is, will be truly effective only if the problem is well identified at the source, as are the expectations, constraints and resources.
By using IBM’s “Enterprise Design Thinking” approach, we can generate ideas faster. Our experts conduct workshops where your active participation helps identify the most crucial issues and best means to resolve them.
Once the parameters have been clearly identified, we develop a customized Agile-inspired solution. This approach of software development is light as well as adaptable and allows us to quickly deliver maximum value and quality to our customers. The objectives of this approach are to satisfy the customer as a priority by the rapid and continuous deliveries of added value applications, quickly integrate the changes in order to gain a competitive advantage and ensure close collaboration between the customer and CyberCat team during the development process.
This is why, at CyberCat, we work all projects through rigorous workshops to develop solutions using a proven method.
« Enterprise Design Thinking »Approach that allows us to understand the present and to think about the future in a continuous improvement loop.
Agile ProcessFlexible and efficient approach which divides the project into short stages making it possible to check as the work goes in the right direction and to adjust if necessary.
- Understand your reality and constraints as well as the scope of your challenges and prioritize them.
- Establish a work plan divided into short and efficient phases with the objective to quickly provide performance and tangible value to all users.
- Anticipate Critical points or obstacles in advance in order to minimize risks, assess the time required and control costs.
- Identify the best technical approach and technologies that will not only solve the identified problems, but also bring the greatest long-term value and the most favourable to evolve with your growth.
This is a reliable, proven process to develop best solutions to quickly benefit your business.
How do we conduct a « Design Thinking » workshop?
We initiate workshops during which we will address the following topics :
1 – Identify the problem
Although each company wants to find solutions to improve its processes, every business has their own way of doing things and their own constraints. Therefore, we take the necessary time to understand your challenges and your operating methods so that our solutions bring improvement and efficiency while integrating perfectly into your practices and constitutes a real added value.
2 – Understanding user’s reality
This process considers the needs and desires of all users. What are their tasks exactly? How do they accomplish them? What tools are they currently using? What are their concerns regarding these tools and their performance? Understanding the human relationship in the problem to be addressed is essential. And it all begins by considering their daily reality, tasks and practices. In this regard continuous collaboration of users throughout the design and development process will prove to be a key element of success for the project.
3 – Target the ideal
First, we encourage the exchange of ideas and collect an exhaustive list of possibilities whether these are functionalities accessible to users, necessary administrative functionalities and the general basis of the solution to be developed. This exercise is carried out using “Post-it” sheets and allows everyone to express themselves freely, which sometimes brings surprising and above all revealing results.
4 – Getting back to basics
The goal is then to sort and determine which features are truly effective for users and profitable for the company. At this point we organize the “Post-It” to classify the possibilities by importance. The exercise turns out to be a very interesting moment because several points of view meet. However, it is essential that all stakeholders collaborate. Once the “Post-it” sorted, some are preserved, others dismissed or rejected, and reorganized to the satisfaction of all. By doing so a more accurate picture of the design solution emerges.
It often happens that the previous phase which is rich in ideas, sees several elements discarded immediately, but retained for a later stage.
5 – Determine the technical approach
Once the needs and solutions have been specified, it will be a question of determining a technical approach for this project: global architecture, choice of security, technology, etc.